Department Manager - Front End - Danville, IL
About The Position
The Department Manager is responsible for merchandising and sales within an assigned department and for providing the highest level of customer service. The role reports to the Store Manager. The position requires the ability to work days, nights, and every other weekend and/or holidays. Extensive knowledge of cashier processes and procedures is preferred. The role involves directing and coordinating merchandising, setting priorities for distributing new merchandise, maintaining adequate inventory, assisting customers with purchases, coordinating with Retail Buyers about department product needs and information, helping train and direct new department team members, and ensuring safe merchandise handling by employees and customers. Other duties may be assigned by the Store Manager. The job is performed in a retail store environment. The description notes that reasonable accommodations may be considered for individuals with disabilities to enable them to perform job functions.
Requirements
- Excellent customer service skills.
- Ability to work an irregular schedule, including days, nights, and every other weekend and/or holidays.
- Frequent lifting of up to 50 pounds.
- Ability to stand for long periods.
- Frequent bending and twisting.
Nice To Haves
- Extensive knowledge of cashier processes and procedures.
- High school diploma.
- Customer service training and/or experience.
Responsibilities
- Direct and coordinate the merchandising of assigned products.
- Set priorities for distribution of new merchandise within the assigned department.
- Ensure adequate inventory in all areas of the assigned department.
- Assist customers with purchases.
- Work closely with Retail Buyers to communicate assigned department product needs and other product information.
- Assist with training and directing new department team members.
- Ensure employees and customers practice safety when handling merchandise.
- Perform other duties as assigned by the Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
