Department Manager - Tools/Outdoor Power Equipment- Pontiac, IL
About The Position
The Department Manager oversees merchandising and sales for the assigned Tools and Outdoor Power departments, provides a high level of customer service, and reports to the Store Manager. The position requires the ability to work days, nights, and an alternating weekend schedule. Retail experience and knowledge of tools and outdoor power equipment are preferred. The role includes directing merchandise placement and inventory, helping customers with purchases, coordinating with retail buyers about product needs, assisting with training and directing new department team members, and promoting safe merchandise handling. Other duties may be assigned by the Store Manager.
Requirements
- Excellent customer service skills.
- Ability to work an irregular schedule, including days, nights, and an alternating weekend schedule.
- Frequent lifting of up to 50 pounds.
- Ability to stand for long periods.
- Frequent bending and twisting.
Nice To Haves
- Retail experience.
- Knowledge and understanding of tools and outdoor power equipment.
- High school diploma.
- Customer service training and/or experience.
Responsibilities
- Direct and coordinate merchandising of assigned products.
- Set priorities for distribution of new merchandise within the assigned department.
- Ensure adequate inventory throughout the assigned department.
- Assist customers with purchases and provide customer service.
- Work with retail buyers to communicate department product needs and other product information.
- Assist with training and directing new department team members.
- Ensure employees and customers practice safety when handling merchandise.
- Perform other duties as assigned by the Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
