DEPARTMENT MANAGER - COSMETICS

Von Maur/Dry Goods•West Des Moines, IA

About The Position

As a Cosmetics Department Manager at Von Maur, you represent the company and contribute to its reputation for customer service. You drive beauty and skincare business growth by building and maintaining relationships, executing events, and inspiring associates to provide effective customer consultations and top-tier service. You motivate, train, coach, and lead associates by example, while also performing the duties of a cosmetics sales associate. You assess performance, provide feedback, and develop solutions to improve service, sales, and department results. The role requires availability for a rotation of day, evening, and weekend shifts.

Requirements

  • Be available to work a rotation of day, evening, and weekend shifts.

Responsibilities

  • Motivate associates to deliver outstanding customer service through training, coaching, and leading by example.
  • Execute all duties of a cosmetics sales associate.
  • Assess associate performance to improve customer service, increase sales, and meet department goals.
  • Provide associates feedback on service, selling, and account statistics.
  • Develop and implement solutions to address customer problems and department needs.
  • Build and maintain relationships, execute events, and inspire associates to provide effective customer consultations and top-tier service.

Benefits

  • Competitive wages
  • Commission incentive
  • Generous merchandise discount
  • Comprehensive benefits
  • 401(k) retirement plan
  • No extended holiday hours
  • Promote-from-within philosophy and career opportunities
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