Department Lead - Apparel

Rural King • Madisonville, KY

3d

About The Position

The Department Lead oversees the efficient and effective operations of an assigned apparel department. The role maintains department standards and appealing displays; manages inventory, recovery, price changes, and planogram sets; and supports a clean and safe shopping and work environment. The Department Lead also provides customer service, supports front-end transactions or loadouts as needed, uses general office and retail equipment, cross-trains across departments, and participates in ongoing learning initiatives. The position has no supervisory responsibilities and may include other assigned duties.

Requirements

• At least 2 years of retail experience with knowledge of the specific department.
• Excellent verbal and written communication skills.
• Ability to actively listen, ask relevant questions, and provide clear and thorough responses.
• Adaptability to changing priorities, unexpected challenges, and evolving business needs.
• Ability to navigate ambiguity and uncertainty with a flexible mindset.
• Strong problem-solving skills.
• Ability to remain composed and focused in high-pressure situations.
• Ability to prioritize tasks, meet deadlines, and maintain attention to detail.
• Ability to review and analyze information carefully and identify errors or inconsistencies.
• Comfort navigating computer systems and software to assist customers or manage tasks.
• Excellent interpersonal and communication skills.
• Excellent customer service skills.
• Ability to work a 40-hour workweek with varied hours, days, nights, and weekends as business dictates.
• Ability to maintain a seated or standing position for extended durations.
• Ability to lift, push, and/or pull at least 30 pounds repetitively and 31–50 pounds intermittently.
• Ability to use a ladder and/or pallet jack.
• Ability to navigate and access all facilities.
• Ability to communicate verbally with others in person and via electronic devices.
• Close vision for computer-related tasks.

Responsibilities

• Follow the indoor merchandising guide to maintain department and signing standards and appealing displays consistent with company expectations.
• Maintain accurate inventory through stock counts, scanning outs, reconciling discrepancies, and replenishing inventory from the stockroom or top stock.
• Oversee department recovery to keep the area neat, organized, and visually appealing.
• Coordinate and execute price changes, including updating pricing labels and signage with relevant teams.
• Implement playbook features and planogram sets according to company guidelines and standards.
• Maintain department cleanliness and orderliness and enforce sanitation and safety protocols.
• Provide customer service by assisting with inquiries, locating products, and addressing concerns.
• Support the front end by processing transactions or loadouts as required.
• Use general office equipment, including telephones, copy machines, fax machines, calculators, and computers.
• Operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
• Participate in cross-training across departments and responsibilities.
• Participate in training programs, workshops, webinars, and other learning initiatives.
• Provide timely, friendly, proactive, and professional support to internal and external contacts.
• Demonstrate Rural King’s values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Benefits

• 401(k) plan with a 100% match on the first 3% of contributions and 50% of the next 2%.
• Healthcare plans.
• Virtual doctor visits.
• Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program.
• 15% associate discount.
• Dave Ramsey’s SmartDollar Program at no cost.
• Associate Assistance Program.
• RK Cares Associate Hardship Program.
• 24/7 Chaplaincy Services.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed