Department Lead - Seasonal (Illinois)

Rural King • Effingham, IL

2d • $18 - $21

About The Position

The Department Lead plays a pivotal role in ensuring efficient and effective operations in an assigned department. The role oversees inventory and recovery activities, price changes, planogram and playbook feature sets, department cleanliness, and adherence to indoor merchandising standards. The Department Lead also provides customer service and front-end support, operates retail equipment, participates in cross-training and learning initiatives, and supports colleagues and customers in accordance with Rural King’s values. The position has no supervisory responsibilities.

This seasonal role requires at least two years of retail experience and the ability to work a 40-hour week with varied hours, days, nights, and weekends as business needs dictate. The pay range is $17.50–$21.35 per hour; exact compensation depends on factors including location, education, certifications, experience, job level, shift, and organizational needs. Eligible associates may receive overtime pay in accordance with applicable laws.

Requirements

• At least 2 years of retail experience with knowledge of a specific department.
• Excellent verbal and written communication skills.
• Ability to actively listen, ask relevant questions, and provide clear and thorough responses.
• Adaptability to changing priorities, unexpected challenges, and evolving business needs.
• Ability to navigate ambiguity and uncertainty with a flexible mindset.
• Strong problem-solving skills.
• Ability to remain composed and focused in high-pressure situations.
• Ability to prioritize tasks, meet deadlines, and maintain attention to detail.
• Ability to review and analyze information carefully and identify errors or inconsistencies.
• Comfort navigating computer systems and software.
• Excellent interpersonal and communication skills.
• Excellent customer service skills.
• Ability to work a 40-hour workweek with varied hours, days, nights, and weekends as business dictates.
• Ability to maintain a seated or standing position for extended durations.
• Ability to repeatedly lift, push, and/or pull at least 30 pounds and intermittently handle 31–50 pounds.
• Ability to use a ladder and/or pallet jack and navigate and access all facilities.
• Ability to communicate verbally with others in person and via electronic devices.
• Close vision for computer-related tasks.

Responsibilities

• Follow the indoor merchandising guide to maintain consistent department and signing standards and appealing displays.
• Monitor inventory by conducting stock counts, scanning outs, reconciling discrepancies, and replenishing department inventory from the stockroom or top stock.
• Oversee recovery to keep the department neat, organized, and visually appealing.
• Coordinate and execute price changes, including updating pricing labels and signage with relevant teams.
• Implement playbook features and planogram sets according to company guidelines and standards.
• Maintain department cleanliness and orderliness and enforce sanitation and safety protocols.
• Provide customer service by assisting with inquiries, locating products, and addressing concerns.
• Support the front end by processing transactions or loadouts as required.
• Use general office equipment, including a telephone, copy machine, fax machine, calculator, and computer.
• Operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
• Participate in cross-training for flexibility across departments and responsibilities.
• Participate in learning initiatives such as training programs, workshops, and webinars.
• Provide friendly, proactive, and professional support to internal and external customers and colleagues.
• Demonstrate Rural King’s values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Benefits

• 401(k) plan with a 100% match on the first 3% of contributions and a 50% match on the next 2%.
• Healthcare plans.
• Virtual doctor visits.
• Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program.
• 15% associate discount.
• Dave Ramsey’s SmartDollar Program at no cost.
• Associate Assistance Program.
• RK Cares Associate Hardship Program.
• 24/7 Chaplaincy Services.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed