Department Coordinator III - Outreach and Linkage

University of Louisville • Aurora, CO

3d

About The Position

The Department Coordinator III - Outreach & Linkage is part of the UofL Ryan White Program Linkage and Retention team. The position builds community initiatives to eliminate barriers to care access, destigmatize HIV, and improve public awareness of the UofL Ryan White Program throughout central Kentucky and Southern Indiana. Working with 550 Clinic administrative, support, and medical case management staff, as well as community partners, the coordinator identifies and links new, transferring, and returning patients to care and helps people who have fallen out of care re-engage in treatment.

Requirements

• High school diploma or GED and a minimum of four years of relevant experience, or an equivalent combination of education and experience.

Nice To Haves

• Experience in a clinical environment with community engagement and outreach experience.
• Excellent written and interpersonal communication skills.
• Strong technical skills in marketing, advertising, promotion, and event planning.
• Demonstrated development skills.
• Energetic and articulate, with effective verbal and written communication skills.
• Social media experience.

Responsibilities

• Develop and manage the annual program event calendar in collaboration with the Program Manager.
• Identify eligible staff and volunteers to support program outreach activities.
• Lead marketing by updating and monitoring UofL Ryan White Program social media accounts and website and promoting events and collaborative efforts.
• Review and update printed materials in collaboration with the Program Manager.
• Participate in patient linkage and retention activities, including providing backup support for intake and eligibility.
• Assist with community outreach testing, education, and counseling events to link people to care, and complete and maintain annual testing recertification.
• Work with the Program Manager to update and develop outreach and linkage policies and procedures.
• Serve on the CQI Team and participate in designated meetings.
• Analyze program data to identify and establish population- and geography-relevant outreach priorities to improve care and health outcomes.
• Lead the Consumer Advisory Board (CAB).
• Create the annual patient survey/needs assessment in conjunction with CAB members.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED