Department Clerk

Macomb County Government

7d • $45,461 - $58,800 • Onsite

About The Position

Under direction, performs a variety of clerical duties to support department operations. May perform tasks for one or more assigned departments, including typing correspondence, forms, and documents, reading and routing incoming mail, answering telephones, and operating standard office equipment such as computers, multi-line telephones, fax machines, copiers, and calculators. Performs related duties as assigned.

Requirements

• Possession of a high school diploma or a certificate of successful completion of the General Educational Development Test.
• A minimum of two (2) years of experience as a General Clerk or related clerical experience.
• Possession of a valid Michigan driver’s license and operable, insured automobile for authorized travel.
• Knowledge of Department of Roads regulations as it relates to the assigned department.
• Knowledge of record keeping techniques and practices.
• Knowledge of office terminology, procedures, equipment and business arithmetic.
• Skill in Word, Excel, Internet and E-mail and other related software.
• Ability to establish and maintain effective working relationships with elected officials, Administrators, Department Heads, staff, union officials and the public.
• Ability to make decisions in accordance with laws, ordinances, regulations and established policies and procedures.
• Ability to understand and follow complex written and oral directions.
• Ability to conduct oneself with tact and courtesy.
• Work in an environment which embraces the county’s Dignity Campaign.
• Effectively speak, write and understand the English language.
• Understand and carry out oral and/or written instructions.
• Accurately organize and maintain paper documents and electronic files.
• Maintain the confidentiality of information and professional boundaries.
• Work independently.

Nice To Haves

• Possession of an Associate Degree or Bachelor’s Degree in general business or related field.
• Effectively speak, write and understand a language other than English is preferred.

Responsibilities

• Maintains and types a variety of materials, including those of a sensitive or confidential nature such as, memos, letters, records and forms, according to established policies and procedures or specific instructions, exercising independent judgment as required.
• Answers telephones and makes outgoing calls to satisfy routine phone inquiries and provides assistance to the general public and walk-in visitors.
• Enters and processes daily work and time records.
• Assists in maintaining stock of office forms, informational bulletins and office supplies.
• Organizes and maintains files and correspondence of both a routine and confidential nature.
• Assists in the operations of the department; delivers, retrieves and records documents and maintains files.
• Substitutes for other Department Clerks as needed, at various divisions of the Department of Roads.
• Performs routine calculations and compiles information for various documents and reports.
• Makes duplicate copies of reports and/or information, routes to appropriate person and/or files as required.
• Receives incoming telephone calls, answers questions appropriate to skill level, relays messages to appropriate individuals or departments.
• Operates standard office equipment such as computers, multi-line telephones, facsimile machines, copiers, calculators and adding machines.
• Works overtime as directed, including weekends and holidays.
• Performs related duties as assigned.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• No monthly premium to employees for single, two (2) person or family coverage
• Health care, dental and vision benefits are effective the first day of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED