DEPARTMENT CLERK 2 CAA

Dauphin County•Harrisburg, PA

About The Position

Dauphin County Domestic Relations is hiring a full-time, day-shift Department Clerk 2 to provide a wide variety of clerical support services related to establishing or enforcing support orders. The role uses and updates the statewide computerized child support database and involves preparing, scheduling, and processing cases; documenting case resolutions; attending court proceedings; assisting with research, case management, and compliance; and communicating with clients, other agencies, and the public. The employee ensures adherence to standards and schedules prescribed by Federal, State, and County authorities. This is a union position. A favorable background check is required.

Requirements

  • High school diploma or equivalency exam.
  • Previous experience in a professional office environment.
  • Adequate knowledge of computer skills.
  • Ability to operate general office machines.
  • Favorable background check required.

Responsibilities

  • Use and update the statewide computerized child support database.
  • Prepare, schedule, and process cases.
  • Document case resolutions.
  • Attend court proceedings.
  • Assist with research, case management, and compliance.
  • Communicate with clients, other agencies, and the public.
  • Ensure adherence to standards and schedules prescribed by Federal, State, and County authorities.
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