Dental Treatment Coordinator

Dental Reflections Dublin • Dublin, OH

6d • Onsite

About The Position

Dental Reflections Dublin is seeking a personable, growth-oriented Patient Care Coordinator who is passionate about more than just answering phones. They are looking for someone who wants to be part of a collaborative, innovative dental team making a real difference in patients’ lives. The front office sets the standard for the practice, and this role is crucial in creating first and lasting impressions. The ideal candidate will be warm, organized, and contribute to a positive patient experience. The practice values efficient systems, digital workflows, and forward-thinking solutions, with a growth-oriented culture that invests in its team. They also foster a culture of fun with team outings and celebrations.

Requirements

• A high school diploma or GED
• 1 year Dental Office experience
• Strong organizational and critical thinking skills
• Excellent communication and customer service abilities
• Professional phone etiquette
• A positive, patient-centered mindset
• Someone who enjoys challenges, problem-solving, and thinking creatively

Nice To Haves

• Additional administrative certifications
• Knowledge of dental terminology
• Knowledge of practice management software

Responsibilities

• Greet and warmly welcome patients to the practice
• Schedule, reschedule, and manage appointments thoughtfully and efficiently
• Assist patients with digital forms
• Prepare digital charts and daily schedules
• Present treatment plans clearly and confidently
• Coordinate referrals to specialists
• Verify insurance and payment methods; collect payments as needed
• Maintain accurate patient records and documentation
• Provide follow-up communication and appointment reminders
• Perform general administrative duties including phones, email, and office organization
• Help ensure the practice runs smoothly while making every patient feel valued and cared for

Benefits

• Paid Vacation: 1.5 weeks your first year, increasing with years of employment
• Paid Federal Holidays
• Paid day off for your birthday!!
• Health Insurance: Eligible the first 90 days following hire (HSA eligible plans available) with employer contribution
• 401K with up to 3% match: Eligible after 1 year
• Fun team outings: Bowling, karaoke, taco tuesday, painting pottery!
• Consistent growth reviews: With collaborative and supportive feedback

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED