Experienced Dental Treatment Coordinator Norco CA
About The Position
Dental Lyfe Studio – Your Dental Home is seeking an Experienced Dental Treatment Coordinator for our private, multi-specialty dental practice in Norco, CA. This role requires 3+ years of dental front-office experience and hands-on treatment coordination experience. The ideal candidate will take ownership of treatment presentation, case acceptance, patient finances, dental insurance, and scheduling, while supporting an organized and productive front office. Experience as a Senior/Lead Treatment Coordinator, Front Office Lead, Assistant Manager, or Dental Office Manager is highly valued. Strong performers may grow into expanded leadership and management responsibilities.
Requirements
- 3+ years dental front-office experience REQUIRED
- Dental treatment-plan presentation/coordination experience REQUIRED
- Experience with case acceptance, patient finances, and treatment follow-up
- Knowledge of dental scheduling and productive schedule management
- Knowledge of PPO dental insurance, benefit verification, and treatment estimates
- Familiarity with dental terminology, procedures, CDT codes, and treatment sequencing
- Dental PMS experience required; CareStack or Denticon highly valued
- Strong communication, organization, accountability, and follow-through
- Bilingual English/Spanish strongly preferred
- Applicants without 3+ years of dental-office experience will not be considered.
Nice To Haves
- Experience as a Senior/Lead Treatment Coordinator, Front Office Lead, Assistant Manager, or Dental Office Manager is highly valued.
Responsibilities
- Present comprehensive and multi-phase treatment plans and explain treatment sequencing, insurance estimates, and patient costs
- Drive case acceptance through education, communication, and consistent follow-up
- Follow up on pending/unscheduled treatment and convert accepted treatment into appointments
- Discuss financing through CareCredit, Cherry, Sunbit, and available payment options
- Verify PPO and Medi-Cal dental benefits and prepare accurate treatment estimates
- Collect copays, deposits, balances, and treatment payments
- Maintain productive doctor/hygiene schedules and proactively fill openings
- Manage ASAP/short-call, recall, reactivation, and unscheduled-treatment opportunities
- Coordinate specialty treatment, referrals, and patient follow-up
- Support check-in/out and patient phone/text communication
- Maintain accurate records in CareStack
- Participate in huddles and coordinate with doctors, clinical staff, management, and our revenue-cycle team
- Support front-office workflow, team accountability, training, and patient experience
Benefits
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Health insurance
- Opportunity for advancement
- Training & development
- Tuition assistance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
