Dental Treatment Coordinator

American Dental Companies•Peoria, AZ

3d•Onsite

About The Position

At Peoria Dental Smiles, we deliver high-quality, comprehensive dental care in a warm, patient-first environment. Our practice is led by Dr. Reese Turner, DDS -a highly experienced dentist who has served the Peoria community for over 25 years-and Dr. Roxanne Imanian, DMD , an expert clinician, A.T. Still University graduate, and active member of the American Academy of Clear Aligners. Together with our talented team of 3 hygienists, our fast-growing practice specializes in general and preventive dentistry, advanced cosmetic smile makeovers, Invisalign clear aligners, dental implants, and therapeutic/aesthetic Botox treatments. We take pride in cultivating a positive, team-oriented, and professional culture where team members are supported, valued, and empowered to succeed. We are seeking an energetic, confident, and highly organized Dental Treatment Coordinator to join our growing team. In this pivotal patient-facing role, you will bridge the gap between clinical diagnoses and patient care by presenting comprehensive treatment plans, explaining insurance coverage, and navigating financial solutions. Working closely with our doctors and administrative team in a fast-paced setting, you will be the primary advocate guiding patients toward achieving optimal oral health.

Requirements

2+ years of experience presenting dental treatment plans and financial arrangements.
Solid working knowledge of dental insurance verification, claim submission, and dental terminology.
Strong financial presentation skills with a proven ability to close treatment plans.
Excellent interpersonal, verbal, and written communication skills.
Ability to thrive, multi-task, and stay organized in a fast-paced, high-volume environment.

Nice To Haves

Experience with dental practice management software (e.g., Dentrix, Eaglesoft, or Open Dental).
Familiarity with specialty treatment workflows (e.g., Invisalign, Implants, Cosmetic Dentistry, or Botox procedures).

Responsibilities

Present and explain recommended treatment plans clearly, addressing patient questions, overcoming objections, and emphasizing the value of care.
Discuss treatment costs, verify insurance benefits, and present financing options (such as CareCredit) to create manageable payment arrangements.
Submit dental insurance claims, track outstanding/pending claims, verify patient benefits, and ensure accurate co-pay estimates.
Build lasting relationships, follow up with pending treatment leads, and guide patients through their care journey.
Work closely with our doctors and hygiene team to schedule treatment appointments efficiently and maximize daily production schedules.