Dental Treatment Coordinator

Specialized Dental Partners • Mesa, AZ

7d • Onsite

About The Position

East Valley Periodontics is seeking a confident, compassionate, and highly organized Dental Treatment Coordinator to join their team. This role involves more than just reviewing treatment plans and scheduling appointments; it plays a crucial part in the patient experience by helping patients understand their diagnosis, feel confident in treatment recommendations, navigate financial and insurance questions, and successfully transition from consultation to treatment. The ideal candidate will be comfortable having meaningful conversations with patients about treatment costs and financial commitments, and will be a trusted liaison between doctors and patients.

Requirements

• High school diploma or equivalent
• 3+ years of Dental experience
• Ability to pass a background check
• Strong knowledge of dental procedures, treatment planning, insurance, and dental codes
• Communicates confidently and professionally
• Can explain complex treatment in a way patients easily understand
• Is comfortable discussing fees and financial arrangements
• Is organized, dependable, and able to manage multiple priorities
• Takes initiative and follows through without needing constant direction
• Has a warm, compassionate, patient-first approach
• Works well as part of a team and is willing to jump in where needed
• Has experience with Dentrix
• Wants to continue learning and growing professionally

Responsibilities

• Presenting treatment plans with confidence, clarity, and compassion
• Explaining procedures, treatment timelines, fees, insurance benefits, and financial responsibilities
• Helping patients understand the value and importance of recommended treatment
• Coordinating treatment appointments based on patient needs and provider availability
• Obtaining pre-authorizations and reviewing insurance benefit information
• Discussing payment options and establishing financial arrangements
• Following up with patients who have pending treatment and helping remove barriers to moving forward
• Keep the doctors schedules full and efficient
• Maintaining accurate documentation of treatment plans and patient communication
• Serving as a trusted liaison between our doctors and patients
• Assisting with front-office responsibilities when needed
• Protecting patient privacy and maintaining HIPAA compliance

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Flexible Spending Accounts
• Paid Time Off
• Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED