Part-Time Dental Services Representative
Dental Associates Ltd•Kenosha, WI
•Onsite
About The Position
Dental Associates is seeking a Part-Time Dental Services Representative to join their team. This role involves establishing rapport with patients, managing check-in processes, assisting clinical staff, resolving patient concerns, collecting fees, updating patient accounts, and providing support to Dental Assistants. The position offers the opportunity to work with state-of-the-art technology, receive on-the-job training, and contribute to a growing organization.
Requirements
- High school diploma or equivalent required
- Minimum of 2 years in the dental or healthcare field preferred
- Communicates in a clear and concise manner. Uses appropriate grammar, pronunciation, and tone to enhance understanding
- Effective interpersonal skills to maintain rapport with patients, dentists and staff members
- Good customer service skills and ability to work as a team in fast-paced environment
- Must be able to multitask and work in a fast-paced environment
Responsibilities
- Establish rapport with patients by greeting them with a smile and maintaining a professional image in appearance and manner
- Complete patient check-in and pre-registration
- Introduce patient to clinical staff and escort patient to treatment area
- Monitor Doctor and Hygienist timeliness and inform patient of any delays
- Resolve patient concerns; answer or seek to find an answer to patient inquiries
- Collect treatment fees due from patient and document date-of-service payment
- Update patient accounts on an on-going basis
- Provide coverage for Dental Assistants to account for absences and assist during high volume periods
- Receive, distribute, and stocking dental supplies
- Sterilization of instruments
- Disposal of used supplies, waste, and hazardous materials in the proper containers
- Properly disinfecting operatory upon request
Benefits
- Medical Insurance with optional Health Savings Account through Associated Bank
- Dental: Diagnostic and Preventive covered at 100%, Basic and Restorative (immediate family)
- Vision Insurance
- Life Insurance
- 401k
- Company paid short term disability
- Paid Time Off
- Paid Holidays
- FSA
- Critical Illness
- Hospital Indemnity
- Yearly allowance for shoes and scrubs
- Competitive wage
- Mentorship and additional compensation for becoming a mentor
- Take vacation on your time and your terms
- Paid vacation and paid holidays
- Continuing education
- Focus on building trust and forming relationships with your patients
- Work together with dentists, specialists, hygienists and other dental assistants
- Explore opportunities beyond dental assisting with greater internal mobility
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
