Dental Scheduling Coordinator (Dentrix & Medicaid Experience Required)

Franklin Dental Care & Dentures • Franklin, OH

11d • $19 - $24 • Onsite

About The Position

Franklin Dental Care & Dentures is hiring a Dental Scheduling Coordinator to own our daily schedule. Our front desk has struggled to keep the schedule accurate and full, so this hire is not a training role — it is for someone who already knows how to run a dental schedule and can prove it on day one.

Requirements

• Proven Dentrix scheduling experience (non-negotiable)
• Proven experience scheduling for a Medicaid dental or medical practice (non-negotiable)
• Someone who thrives in a fast-paced clinical environment, stays on task, and moves quickly and accurately under pressure
• Strong communication skills for handling patients, providers, and front desk staff
• Availability that includes required Saturday coverage

Responsibilities

• Build, manage, and optimize the daily and weekly patient schedule in Dentrix to keep the clinic running efficiently and minimize gaps or overbooking.
• Schedule, confirm, and reschedule appointments by phone, email, and text, keeping the calendar accurate in real time.
• Track patients due for recall or follow-up visits and proactively reach out using ASAP lists and waitlists to keep the schedule full.
• Communicate closely with providers and clinical staff to keep the day realistic and on track.
• Verify Medicaid eligibility, manage a Medicaid caseload's unique scheduling needs, and reduce no-shows and last-minute cancellations.
• Catch and resolve scheduling conflicts, double-bookings, and errors before they affect patient care.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed