Dental Receptionist

EASTERN DENTAL•Lawrenceville, NJ
•$18 - $22•Onsite

About The Position

Eastern Dental of Lawrenceville LLC is hiring a full-time Dental Receptionist in Lawrenceville, New Jersey. The receptionist supports patients and the dental team by managing front-desk interactions, appointment scheduling, patient registration, and account transactions. Eastern Dental provides full-service dental care to families and offers multiple specialties and payment options. The company states that it follows Dental Association and CDC recommendations to support the safety of employees and patients.

Requirements

  • Experience answering the telephone in a professional environment.
  • Experience in the dental or healthcare industry is required.
  • Proven customer service skills.
  • Strong communication and multitasking skills.

Nice To Haves

  • Knowledge of insurance plans is preferred.
  • Experience with Denticon is preferred.

Responsibilities

  • Acknowledge and greet patients upon arrival and departure.
  • Respond to patient questions and concerns, escalating them when needed.
  • Answer telephones, schedule and confirm appointments, and manage front-desk voicemail.
  • Follow up on no-shows and canceled appointments.
  • Register patients from the sign-in sheet.
  • Post charges and payments to patient accounts.
  • Maintain the patient waiting area.
  • Perform other tasks as necessary.
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