Dental Receptionist

EASTERN DENTAL•Ewing Township, NJ
•$19 - $22

About The Position

Eastern Dental of Ewing LLC is seeking a full-time Dental Receptionist for its Ewing, New Jersey location. The receptionist supports the dental office’s front desk by assisting patients, managing appointment communications, registering patients, and maintaining patient account information and the waiting area. Eastern Dental has provided full-service dental care for over 50 years and serves patients of all ages through a team of dentists and specialists.

Requirements

  • Experience answering the telephone in a professional environment.
  • Experience in the dental or healthcare industry.
  • Proven customer service skills.
  • Strong communication and multitasking skills.

Nice To Haves

  • Knowledge of insurance plans.
  • Experience with Denticon.

Responsibilities

  • Acknowledge and greet patients when they arrive and leave.
  • Respond to patient questions and concerns, escalating them when needed.
  • Answer telephones, schedule and confirm appointments, and manage front desk voicemail.
  • Follow up on patient no-shows and appointment cancellations.
  • Register patients from the sign-in sheet.
  • Post charges and payments to patient accounts.
  • Maintain the patient waiting area.
  • Perform other tasks as necessary.
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