Dental Receptionist

EASTERN DENTAL•Toms River, NJ
•$19 - $23

About The Position

Eastern Dental is seeking a Dental Receptionist for its Toms River, New Jersey location. The receptionist welcomes patients, handles front-desk communications and appointments, supports patient account transactions, and helps maintain the waiting area. Experience in the dental or healthcare industry is required.

Requirements

  • Experience answering the telephone in a professional environment.
  • Experience in the dental or healthcare industry.
  • Proven customer service skills.
  • Strong communication and multitasking skills.

Nice To Haves

  • Knowledge of insurance plans.
  • Experience with Denticon.

Responsibilities

  • Acknowledge and greet patients upon arrival and departure.
  • Respond to patient questions and concerns, escalating them when needed.
  • Answer telephones, schedule and confirm appointments, and manage front-desk voicemail.
  • Follow up on no-shows and canceled appointments.
  • Register patients from the sign-in sheet.
  • Post charges and payments to patient accounts.
  • Maintain the patient waiting area.
  • Perform other tasks as necessary.
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