Front Desk (Reisterstown)

DENTAL DREAMS • Baltimore, MD

3d

About The Position

Dental Dreams LLC is hiring a Dental Receptionist for its Reisterstown office in Baltimore, Maryland. This entry-level role focuses on scheduling appointments, supporting operational goals, and providing excellent customer service. It offers an opportunity to learn about the dental healthcare business and potential career mobility into roles such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager, and Office Manager.

Dental Dreams LLC describes itself as a growing company with offices in eleven states and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities and serve families in underserved communities. The company states that it is committed to an inclusive and diverse workplace and is an equal employment opportunity employer.

Requirements

• Bilingual in Spanish.
• Customer service experience.
• Experience with Dentrix and/or Eaglesoft.

Responsibilities

• Maintain a high level of customer service.
• Work as part of a team, emphasizing communication.
• Schedule patient appointments in line with monthly and daily patient goals.
• Answer phones and confirm appointments.
• Greet and check in patients.
• Verify dental benefits accurately.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and/or explaining treatment plans.

Benefits

• Competitive compensation.
• Career mobility and advancement.
• Career training and development.
• Medical and vision insurance.
• Free dental treatment at company locations.
• Paid time off (PTO).
• 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed