Dental Receptionist

Leon Medical Centers • Miami, FL

13d

About The Position

The Dental Receptionist welcomes patients and visitors, logs patient arrivals, provides directions, and determines the nature of callers’ business. The role supports patient check-in and appointment scheduling, maintains accurate patient information and paperwork, communicates with other offices and company departments, and performs general clerical duties. The receptionist also acts as a backup for incoming calls and coordinates transportation services when needed.

Requirements

• Fluency in English and Spanish.
• High school diploma or equivalent.

Responsibilities

• Greet patients and visitors courteously and professionally.
• Take patients’ pictures and enter them into the system.
• Provide patients with information about where to go.
• Act as a backup for incoming telephone calls.
• Answer telephone inquiries professionally and courteously.
• Check patients in for appointments.
• Communicate with other offices to obtain necessary patient information.
• Verify and complete required patient paperwork.
• Verify that information in the computer system is correct.
• Schedule follow-up appointments.
• Coordinate transportation services when needed.
• Call patients to remind them of appointment dates and times.
• Reschedule or cancel appointments as needed to accommodate patients.
• Schedule appointments for patients who missed appointments.
• Enter OTC in the computer system.
• Process paperwork as required.
• Send external appointment messages to the Referral Department.
• Maintain open communication with other company departments.
• Perform a variety of clerical duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED