Dental Receptionist @ Florida Dental Centers - St. Pete
About The Position
Florida Dental Centers - St. Pete is seeking a Dental Receptionist in St. Pete, Florida, to support the clinical team and provide a high level of patient care and satisfaction in a team-based environment. The practice provides comprehensive, personalized care in a welcoming setting, with an emphasis on patient comfort and advanced dental treatments. This role is suited to someone with a passion for customer service and a willingness to learn and begin a career in the dental field. The Dental Receptionist supports staff and patients by answering phones, handling patient inquiries, scheduling appointments, and helping patients complete treatment plans through appropriate financial arrangements. The position also involves handling requests and projects assigned by other staff members or the Office Manager. The employer offers flexible scheduling options, health, dental, and vision insurance with individual and family coverage, life insurance, disability benefits, a 401(k) plan, and a team-oriented work environment with access to modern dental technology.
Requirements
- Exceptional customer service skills.
- Experience answering telephone calls.
- Willingness to learn and get started in the dental field.
Nice To Haves
- Experience working in a dental, medical, or other health-care office.
- Knowledge of HMO and PPO insurance plans.
Responsibilities
- Acknowledge, smile, and greet patients upon arrival and dismissal.
- Respond to patient questions and concerns according to DCA policies.
- Answer telephone calls and check voicemail daily.
- Schedule appointments, maintain the appointment book, and confirm appointments.
- Follow up on missed or canceled appointments.
- Register patients on the sign-in sheet.
- Post charges and payments to patient accounts.
- Maintain a clean and friendly waiting area.
- Support office staff and patients, including helping patients complete treatment plans through acceptable financial arrangements.
- Handle requests and projects assigned by other staff members or the Office Manager.
Benefits
- Flexible scheduling options.
- Health, dental, and vision insurance with individual and family coverage.
- Life insurance and disability benefits.
- 401(k) plan.
- Team-oriented work environment with access to modern dental technology.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
