Dental Receptionist @ Florida Dental Centers - St. Pete

Dental Care Alliance • St. Pete, FL

11d • Onsite

About The Position

Florida Dental Centers - St. Pete is seeking a Dental Receptionist to join its clinical team in St. Pete, Florida. The role supports patients and office staff by providing customer service, answering questions and calls, scheduling and confirming appointments, and assisting patients with financial arrangements for treatment plans. The receptionist also handles patient registration and account posting, follows up on missed or canceled appointments, checks voicemail daily, and helps maintain a clean, welcoming waiting area. This position is suited to someone with a passion for customer service and an interest in starting or advancing in the dental field. The employee may also handle requests and projects assigned by other staff or the Office Manager.

Requirements

• Exceptional customer service skills.
• Experience answering telephones.

Nice To Haves

• Experience working in a dental, medical, or other health-care office.
• Knowledge of insurance plans, including HMO and PPO.

Responsibilities

• Acknowledge, smile, and greet patients upon arrival and dismissal.
• Respond to patient questions and concerns according to DCA policies.
• Answer telephones and check voicemail daily.
• Schedule, maintain, and confirm appointments.
• Follow up on no-shows and canceled appointments.
• Register patients on the sign-in sheet.
• Post charges and payments to patient accounts.
• Assist patients with acceptable financial arrangements for treatment plans.
• Maintain a clean and friendly waiting area.
• Handle requests and projects assigned by other staff or the Office Manager.

Benefits

• Flexible scheduling options.
• Health, dental, and vision insurance with individual and family coverage.
• Life insurance and disability benefits.
• 401(k) plan.
• Team-oriented work environment with access to modern dental technology.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed