Dental Receptionist

United Health Centers of the San Joaquin Valley•Fresno-Bullard, CA

10d•Onsite

About The Position

We are recruiting front office Dental Receptionists to join the team at one of our state-of-the-art health centers. The Dental Receptionist is the first point of contact for dental patients and helps elevate patient care by serving patients with care, compassion, and advocacy. The role supports front-office operations, patient flow, accurate encounter and charge information, and the organization’s mission to provide health care access to the community.

Requirements

High school graduate or GED.
Possess a valid driver’s license.
Able to build and maintain rapport with patients and providers from differing backgrounds; be a team player.
Customer-service oriented.
Familiarity with adult learning and general training techniques.
Positive professional insight, flexibility, and dependability.
Demonstrated problem-solving skills and sound judgment.
Effective leadership and supervisory skills.
Knowledge of modern office practices and procedures, including email.
Intermediate computer skills.
Attention to detail and excellent follow-through on work tasks.
Able to handle multiple tasks simultaneously.
Able to lift up to 20 pounds and push up to 50 pounds on wheels.
Able to hear staff on the phone and people served in person, and speak clearly to communicate information to patients and staff.
Able to read memos, computer screens, personnel forms, and clinical and administrative documents.
High manual dexterity; able to reach above shoulder level and bend, squat, sit, stand, stoop, crouch, reach, kneel, and twist or turn.

Nice To Haves

Completed training program in Medical Office Assisting from an accredited college.
Minimum 2 years of experience in a healthcare setting.
Bilingual in English and Spanish.

Responsibilities

Work closely with the Dental Supervisor and clinic management team.
Provide prompt clerical support and promote smooth patient flow.
Collect and record data accurately and maintain the order of the front office, equipment, and supplies.
Ensure complete and accurate information for all patient encounters and charge information.
Help patients and families get the care they need when they need it.
Communicate consistently and openly with the supervisor and all staff.
Work flexible or extended hours where necessary.
Participate in health center in-services and meetings, listening to and respecting others’ ideas.
Abide by rules of confidentiality.