Dental Receptionist @ Jupiter Dental Group

Dental Care Alliance•Jupiter, FL

1d•Onsite

About The Position

Jupiter Dental Group is seeking a Dental Receptionist in Jupiter, Florida, to support the clinical team by providing high-quality patient care and service in a team-based environment. The practice provides comprehensive, personalized care in a welcoming setting, with an emphasis on patient comfort and advanced treatments. This role is suited to someone with a passion for customer service, a willingness to learn, and an interest in starting a career in dentistry. The receptionist supports staff and patients by answering phones, responding to inquiries, scheduling appointments, and helping patients complete treatment plans through acceptable financial arrangements. The role also involves flexibility in handling requests and projects assigned by staff or the Office Manager.

Requirements

Exceptional customer service skills.
Experience answering telephones.

Nice To Haves

Experience working in a dental, medical, or other healthcare office.
Knowledge of HMO and PPO insurance plans.

Responsibilities

Acknowledge, smile, and greet patients upon arrival and dismissal.
Respond to patient questions and concerns according to DCA policies.
Answer telephones and check voicemail daily.
Schedule, maintain, and confirm appointments.
Follow up on missed or canceled appointments.
Register patients on the sign-in sheet.
Post charges and payments to patient accounts.
Maintain a clean and friendly waiting area.
Support staff and patients, including assisting with completion of treatment plans through financial arrangements.
Handle requests and projects assigned by other staff members or the Office Manager.