Dental Receptionist
About The Position
Diamond Braces is hiring a Dental Receptionist who combines patient service, relationship building, and consultative sales. The role is more than a traditional front desk position: the receptionist is among the first people patients meet and helps them feel confident about moving forward with orthodontic treatment. The position includes explaining treatment benefits, discussing financial options, addressing concerns, and supporting office growth while creating an exceptional patient experience. No dental experience is required. The company provides orthodontic and sales training for candidates with strong communication skills, confidence, adaptability, and a desire to succeed. This is a full-time role requiring evening availability, some Saturdays, and schedule flexibility. Diamond Braces describes opportunities for professional development and a path to leadership and internal promotion.
Requirements
- Strong communication skills and an ability to connect with people.
- Comfort discussing pricing and financial decisions.
- Motivation by goals, results, and bonus opportunities.
- Confidence handling objections and responding to rejection positively and resiliently.
- Adaptability in a fast-paced environment.
- Organization, accountability, and a team-oriented approach.
- Evening availability, some Saturday availability, and schedule flexibility.
- Interest in building a long-term career and growing into leadership.
Nice To Haves
- Experience in sales, retail, hospitality, fitness, customer service, or another customer-facing environment.
Responsibilities
- Build trust with patients by establishing a connection and understanding their needs through active listening.
- Lead consultations and explain treatment benefits clearly, tailoring conversations to each patient.
- Present pricing and payment options confidently and transparently.
- Address patient concerns with empathy, emotional intelligence, and problem-solving skills.
- Help patients feel confident moving forward with treatment.
- Provide positive and professional interactions throughout the patient experience.
- Support office flow by helping maintain organized scheduling and adapting to a fast-paced environment.
- Collaborate with doctors, clinical teams, and office leadership to deliver a seamless patient experience.
Benefits
- Starting pay of $19–$23 per hour.
- Performance-based bonus potential.
- Full health, dental, and vision benefits.
- 401(k) with company match.
- Paid time off and holidays.
- Comprehensive sales and orthodontic training.
- Professional development opportunities.
- A path to leadership and internal promotion.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
