Dental Receptionist

Specialized Dental Partners • Mount Prospect, IL

7h • Onsite

About The Position

We are seeking a friendly and organized Dental Receptionist to join the team at Northwest Dental Specialists. As the first point of contact for our patients, you’ll play an important role in creating a welcoming experience while helping ensure the smooth day-to-day operation of the practice. Northwest Dental Specialists is dedicated to providing high-quality, personalized dental care in a comfortable and welcoming environment. Our experienced team is committed to helping patients achieve healthy, beautiful smiles through expert treatment and compassionate care.

Requirements

• High school diploma or equivalent
• Customer service, healthcare, scheduling or patient-facing experience
• Excellent communication and customer service skills
• Reliable, organized, and detail-oriented
• Proficiency with computers, including Microsoft Office applications

Responsibilities

• Greet patients warmly and ensure a welcoming, professional environment
• Schedule and confirm appointments, manage provider calendars
• Answer phone calls, respond to inquiries, and manage patient communication
• Verify insurance coverage and obtain necessary pre-authorizations
• Process payments, handle billing, and maintain accurate financial records
• Maintain patient records and ensure accurate data entry
• Coordinate patient flow and assist with administrative support as needed
• Ensure compliance with patient confidentiality and HIPAA regulations
• Please note that additional responsibilities may be assigned

Benefits

• Competitive Compensation
• Comprehensive Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off & Paid Holidays
• Flexible Spending & Health Savings Accounts
• Life & Disability Insurance
• Employee Assistance & Wellness Programs
• Additional Voluntary Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED