Dental Receptionist

Specialized Dental Partners • Sioux Falls, SD

14d

About The Position

Wiswall Endodontics is seeking a friendly and organized Dental Receptionist to serve as the first point of contact for patients and support an excellent patient experience and the smooth operation of the practice. Wiswall Endodontics is a specialty dental practice that provides advanced endodontic care, combining clinical expertise, leading-edge technology, and compassionate patient care to help preserve natural teeth and support optimal oral health.

This is a full-time position scheduled Monday through Thursday from 7 a.m. to 5 p.m. and every other Friday from 7 a.m. to 1 p.m. The role includes greeting patients, managing appointments and communications, supporting billing and records, and providing administrative assistance. Additional responsibilities may be assigned.

Requirements

• High school diploma or equivalent.
• Customer service, healthcare, scheduling, or patient-facing experience.
• Excellent communication and customer service skills.
• Reliability, organization, and attention to detail.
• Computer proficiency, including Microsoft Office applications.

Responsibilities

• Greet patients warmly and ensure a welcoming, professional environment.
• Schedule and confirm appointments and manage provider calendars.
• Answer phone calls, respond to inquiries, and manage patient communication.
• Verify insurance coverage and obtain necessary pre-authorizations.
• Process payments, handle billing, and maintain accurate financial records.
• Maintain patient records and ensure accurate data entry.
• Coordinate patient flow and assist with administrative support as needed.
• Ensure compliance with patient confidentiality and HIPAA regulations.
• Perform additional responsibilities as assigned.

Benefits

• Competitive compensation.
• Comprehensive medical, dental, and vision insurance.
• 401(k) retirement plan.
• Paid time off and paid holidays.
• Flexible spending and health savings accounts.
• Life and disability insurance.
• Employee assistance and wellness programs.
• Additional voluntary benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED