Dental Practice Manager

The Smilist • Syosset, NY

4d • $70,000 - $80,000

About The Position

The Dental Practice Manager will lead the daily operations of a high-end, fast-paced dental practice in Syosset. This role oversees patient scheduling and flow, patient service, staff supervision and development, billing and financial performance, regulatory compliance, and marketing and patient retention. The manager works with the dentist or practice owner on growth strategies and service improvements while fostering a positive, professional, and productive workplace.

Requirements

• At least 3 years of management experience in a dental setting.
• Strong ability to lead, coach, and motivate a team.
• Exceptional patient care and customer service skills.
• Business acumen, including the ability to monitor production and collections, read profit-and-loss reports, manage budgets, and set and achieve goals.
• Ability to adapt, multitask, and step into various roles to support the team.
• Proactive, solution-oriented mindset and ability to navigate challenges effectively.
• Motivation to pursue long-term growth within an expanding company.

Nice To Haves

• Prior experience with Dentrix is strongly preferred.

Responsibilities

• Manage and coordinate daily dental office activities, including patient scheduling, appointments, and patient flow.
• Improve office workflows, manage patient wait times, and enhance patient experiences.
• Serve as the primary patient contact for concerns, inquiries, and complaints, and ensure patients understand treatment plans, financial details, and post-care instructions.
• Supervise, train, evaluate, and provide feedback to office staff, and conduct performance reviews.
• Coordinate staff schedules to provide adequate coverage and respond to patient and office needs.
• Foster teamwork, professionalism, and continuous learning in a positive work environment.
• Oversee billing, coding accuracy, insurance verification, and timely payment collection.
• Manage accounts receivable and work with patients on payment plans or financial arrangements.
• Develop and manage budgets, track expenses, prepare financial reports, monitor profitability, and recommend improvements to financial performance.
• Ensure compliance with local, state, and federal requirements, including OSHA, HIPAA, and ADA requirements; maintain knowledge of applicable laws, regulations, and industry standards.
• Implement and enforce office policies, procedures, and protocols, and maintain accurate, confidential patient records in compliance with HIPAA.
• Develop and execute marketing strategies, including management of the practice’s online presence, social media, and local advertising.
• Coordinate patient outreach, recall systems, and appointment reminders to improve retention.
• Collaborate with the dentist or practice owner on growth strategies, market trends, and service offerings.
• Identify opportunities to expand services, improve patient care, and increase patient volume.

Benefits

• Competitive compensation.
• Benefits package for full-time employees, including health, dental, and vision insurance.
• Opportunity for professional growth and continuing education.
• Opportunity to make an impact on patients’ health and well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed