Dental Practice Manager

Affiliated Dental Support•Methuen, MA

18h

About The Position

Join a well-established private family dental practice in Methuen as an experienced Dental Practice Manager. This role supports daily clinical and non-clinical office operations, helps ensure the delivery of quality dental care, and works with the team to improve productivity and meet production goals. The practice is seeking a positive, patient-focused professional who can build strong relationships with patients and team members.

Requirements

Previous experience across all facets of a dental office; five or more years preferred.
Excellent oral and written communication skills.
Patient- and team-focused approach.
Ability to solve problems, provide immediate solutions, and make sound decisions independently.
Strong desire to maximize opportunities and exceed goals.
Professionalism in building relationships with patients and team members.
Flexibility to work between 6:30 a.m. and 5:00 p.m., Monday through Friday.

Nice To Haves

Open Dental software experience is preferred.
A two- or four-year degree in business, healthcare management, or a related field is preferred but not required.

Responsibilities

Support daily clinical and non-clinical office operations by enforcing office policies and protocols and overseeing the delivery of quality dental care.
Manage accounts receivable to maintain a healthy status.
Present treatment plans and communicate financial policies and payment options to patients.
Process insurance claims.
Streamline operational procedures and implement solutions to increase productivity and efficiency.
Maintain OSHA-mandated hygiene and safety regulations.
Participate in and lead staff meetings, trainings, and huddles.
Audit schedules for errors or inconsistencies and follow up with the team to make corrections as needed.
Manage schedule blocking and unblocking to reflect scheduling needs and maximize productivity and efficiency.
Manage unscheduled treatment reports and ensure timely patient follow-up.
Create challenges to motivate the team and help meet daily production goals.
Hold periodic meetings to reconnect with staff and complete annual performance evaluations.
Perform other duties as assigned.