Dental Patient Coordinator - Sign On Bonus

The Smilist•Doylestown, PA

20h•$20 - $24•Onsite

About The Position

The Smilist is seeking a reliable, friendly, and motivated Patient Coordinator to support its dental team and provide a warm, welcoming, and professional experience for patients. The role is based in Doylestown, Pennsylvania, and is full-time, Monday through Friday, with no weekends. Compensation is $20.00–$24.00 per hour, and a $500 sign-on bonus is currently offered. The Patient Coordinator welcomes patients, manages front-desk communications, coordinates check-in and scheduling, verifies patient and insurance information, supports payment collection, and maintains accurate administrative records. The role works closely with the clinical team to keep daily operations efficient and help patients navigate their visits and recommended follow-up care. The Smilist offers health, dental, and vision insurance, additional benefits, professional development and career-growth opportunities, and a supportive team environment.

Requirements

Previous experience as a dental receptionist or dental front desk coordinator.
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment.
Friendly, professional, and patient-focused attitude.
Collaborative mindset and willingness to contribute to the success of the organization.
Comfort discussing appointment scheduling, insurance information, and patient payments.

Nice To Haves

Dentrix experience is preferred but not required.

Responsibilities

Welcome patients and create a warm, positive first impression.
Answer incoming calls, direct inquiries, relay messages, and communicate professionally with patients and team members.
Coordinate patient check-in by verifying patient information, confirming insurance details, and keeping records accurate and up to date.
Collect patient payments, communicate balances clearly, and assist with front-office financial transactions.
Maintain accurate administrative records and support efficient daily front-office operations.
Help coordinate appointments, encourage recommended follow-up scheduling, and minimize gaps in the schedule.
Communicate patient arrivals promptly and collaborate with the clinical team to keep the daily schedule running efficiently.
Help patients navigate dental visits, address routine questions, and foster an experience that encourages continued care.