Dental Office Receptionist
About The Position
Are you a customer service superstar with a passion for helping people feel welcome and cared for? Do you thrive in a fast-paced, patient-centered environment? If so, we invite you to join Concerned Dental Care of the Bronx, where exceptional patient experiences start at the front desk! Our state-of-the-art practice provides comprehensive dental services for patients of all ages, and we are looking for a friendly, organized, and detail-oriented Dental Office Receptionist to join our dedicated team. If you have strong communication skills, a warm demeanor, and the ability to multitask, this is the perfect opportunity for you! As the first point of contact for our patients, you will: Create a welcoming and professional atmosphere for all patients and visitors Manage phone calls efficiently - answering inquiries, scheduling appointments, and directing calls Check patients in and out smoothly, ensuring all paperwork and records are accurate Verify insurance benefits and process payments with confidence and accuracy Organize and maintain patient records while upholding privacy and compliance standards Handle administrative tasks, including data entry, mail sorting, and document management Support the clinical team by maintaining effective communication and coordination At Concerned Dental Care of the Bronx, we know that a great front desk team sets the tone for the entire patient experience. Join us and be a part of a supportive, patient-focused practice where you can grow your career while making a difference in people’s lives every day! Concerned Dental Care of the Bronx is a proud affiliate of Affinity Dental Management, an equal opportunity employer committed to a diverse and inclusive workforce. We encourage qualified candidates from all backgrounds to apply and will consider all qualified applicants for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information or other characteristics protected by law. All candidates' employment is contingent on successful completion of a background check, reference check, and employment verification.
Requirements
- Minimum of one year of dental office experience (Required)
- Strong attention to detail and ability to multi-task in a busy setting
- Excellent communication and customer service skills
- Proficiency in computer systems and data entry
- Positive, team-oriented mindset with a passion for patient care
Nice To Haves
- Previous front desk or administrative experience (Preferred)
Responsibilities
- Create a welcoming and professional atmosphere for all patients and visitors
- Manage phone calls efficiently - answering inquiries, scheduling appointments, and directing calls
- Check patients in and out smoothly, ensuring all paperwork and records are accurate
- Verify insurance benefits and process payments with confidence and accuracy
- Organize and maintain patient records while upholding privacy and compliance standards
- Handle administrative tasks, including data entry, mail sorting, and document management
- Support the clinical team by maintaining effective communication and coordination
Benefits
- Competitive Pay: $18-20/hour based on experience
- Comprehensive Benefits Package: Medical, vision, dental, 401K with match, life insurance, and disability
- Paid Time Off: 3 weeks PTO + 8 paid holidays
- Growth & Development: Opportunities to advance within our growing network
- Modern & Professional Work Environment: Work with a skilled, supportive team in a high-tech dental office
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
