Dental Front Office Receptionist

American Dental Companies•Phoenix, AZ

3d•Onsite

About The Position

At Tatum Point Dentistry, we combine decades of experienced, compassionate care with modern dental technology to serve our diverse North Phoenix community. Led by Dr. Christine Gonzalez, our practice is dedicated to providing high-quality, patient-focused preventive, restorative, and cosmetic dentistry in a welcoming and comfortable environment. We are proud partners of American Dental Companies (ADC), which allows us to focus on what matters most-delivering exceptional patient care while enjoying robust, professional group support. We are looking for an experienced, detail-oriented Front Office Receptionist to join our established team. As the first point of contact for our patients, you will set the tone for their visit, helping nervous patients feel at ease while managing day-to-day administrative operations. This vital role manages front desk functions for our spacious, 12-operatory office and requires a proven background in dental administration. It is ideal for a highly organized professional who thrives in a collaborative, fast-paced environment.

Requirements

2+ years of dental front office or dental administrative experience.
Strong customer service skills with a warm, empathetic phone manner.
Excellent organizational skills with a high level of attention to detail (crucial for chart prep and insurance verification).

Nice To Haves

Bilingual proficiency in English and Spanish is highly preferred to best serve our diverse local patient base.
Experience utilizing Denticon dental software is a strong plus.

Responsibilities

Answer multi-line front office phones, greet patients warmly upon arrival, and manage schedule flow.
Prepare, organize, and update patient charts ahead of visits using our dental practice management software to ensure the clinical team is set up for success.
Thoroughly verify insurance eligibility, break down benefits, and enter insurance information accurately into the system.
Help guide patients through their appointment lifecycle, ensuring an exceptional administrative experience from check-in to check-out.