Dental Office Receptionist

Affinity Dental Management • Cromwell, CT

4d • $20 - $23 • Onsite

About The Position

Preferred Dental of Cromwell is seeking a dedicated and resourceful Dental Office Receptionist to join our dynamic dental team in the heart of Cromwell, CT. Nestled alongside the picturesque Mattabesset River, our state-of-the-art dental office combines advanced technology with a welcoming environment to provide exceptional care to families and individuals of all ages. In this vital role, you'll provide outstanding customer service, manage daily office operations, and play an integral role in ensuring our patients feel valued and cared for. If you have a passion for people and healthcare, this is the perfect opportunity to grow your career in a supportive, patient-centered practice!

Requirements

• High school diploma or GED
• Proficiency in typing (minimum of 40 WPM)
• At least 1 year of office experience (required)
• A positive attitude, professionalism, and a commitment to excellence

Nice To Haves

• Dental or medical office experience (preferred)
• Familiarity with Dentrix software (preferred but not required)
• Strong customer service and organizational skills

Responsibilities

• Greet patients warmly and create a welcoming environment
• Operate and manage the telephone system: answer calls, take messages, and schedule appointments
• Provide information about services, office locations, and treatment options
• Maintain accurate patient records and manage data entry
• Balance credit transactions and perform basic financial clerical duties
• Ensure a seamless check-in/check-out process for patients
• Coordinate with the dental team to ensure smooth office operations
• Use scripts effectively in person and over the phone (as assigned)

Benefits

• Medical, dental, vision, 401(k), life insurance, and disability coverage (available after 30 days for full-time employees)
• 3 weeks PTO + holidays for full-time employees
• 1-hour lunch breaks
• Opportunities for advancement and continuing education (CE)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED