DD4K - Sioux Falls - Office Manager

West Dakota Dental Partners • Sioux Falls, SD

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About The Position

Dakota Dental 4 Kids is opening a new location in Sioux Falls and is seeking an experienced, organized, and motivated Dental Office Manager to oversee the daily operations of the practice. The role leads administrative and business functions, supports team performance, ensures exceptional patient experiences, and maintains efficient office operations. The ideal candidate has strong leadership, communication, organizational, and problem-solving skills.

Requirements

• High school diploma or GED.
• Knowledge of dental insurance, billing, and treatment coordination.
• Experience with dental practice management software.
• Strong leadership and team management skills.
• Excellent communication and customer service abilities.
• Strong organizational and multitasking skills.
• Ability to maintain professionalism and confidentiality.
• Strong problem-solving and decision-making skills.
• Financial and operational management skills.
• Attention to detail and organizational excellence.
• Ability to work effectively in a fast-paced environment.
• Commitment to patient satisfaction and practice success.
• Ability to sit and work at a computer for extended periods.
• Ability to occasionally move or lift office supplies up to 25 pounds.

Nice To Haves

• Previous dental office management experience preferred.
• Experience in pediatric or multi-provider dental practices preferred.
• Bilingual skills are a plus.
• Experience with HR processes, scheduling, and operational reporting preferred.

Responsibilities

• Oversee daily front office and administrative operations.
• Lead, coach, and support office staff to maintain a positive team culture.
• Manage patient scheduling, office flow, and operational efficiency.
• Monitor accounts receivable, collections, and financial performance.
• Verify compliance with office policies, HIPAA, OSHA, and regulatory standards.
• Assist with hiring, onboarding, training, and performance management.
• Coordinate staff schedules and payroll support.
• Monitor inventory, supplies, and vendor relationships.
• Address patient concerns and ensure a high level of customer service.
• Support treatment acceptance and financial discussions with patients.
• Generate and review reports related to production, collections, and office goals.
• Collaborate with providers to support practice growth and operational success.

Benefits

• Competitive salary based on experience.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Retirement plan options.
• Continuing education and professional development opportunities.
• Bonus or incentive opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED