Dental Office Manager (Prior Dental MGMT required ) - Full-Time (North Andover, MA)
About The Position
Bedi Dental Group is seeking a skilled and motivated Dental Office Manager to oversee operations at its North Andover, Massachusetts practice. The role involves managing staff, schedules, training, billing, insurance, budgets, patient relations, and regulatory compliance. The manager will support the practice’s providers and staff while helping maintain a positive, effective office culture and a high standard of patient service. Bedi Dental Group describes its practice as collaborative and supportive, with a diverse patient base and state-of-the-art dental equipment. The organization emphasizes compassionate, proactive patient care, teamwork, and work-life balance.
Requirements
- Previous experience working in a dental office setting is required.
- At least 2 years of experience in a managerial role.
- Experience in personnel management.
- Experience in patient, client, or customer support.
- Experience with scheduling.
- Experience with payroll.
- Experience with billing.
- High school diploma or equivalent.
- Working knowledge of computers for word processing, insurance claims processing, and records management.
Nice To Haves
- Some college.
- Knowledge of Eaglesoft and/or Dentrix.
Responsibilities
- Oversee daily operations, including scheduling, billing, and project management.
- Ensure schedules are booked and confirmed according to office protocol.
- Coordinate and oversee marketing and referral efforts.
- Analyze business and financial data, identify strengths, and provide feedback to improve morale, efficiency, and performance.
- Achieve financial performance and revenue goals while supporting a positive office culture.
- Provide individual and team leadership.
- Train, coach, and mentor team members to achieve optimal patient service levels.
- Onboard team members into the practice environment.
- Assist with patient and team issues and concerns.
- Manage staff, schedules, training, billing, insurance, and budgets.
- Oversee patient relations and staff concerns and ensure compliance with state and federal regulations.
Benefits
- Medical insurance.
- Dental insurance.
- 401(k) with company match.
- Paid time off.
- Paid holidays.
- Flexible work-life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
