Dental Office Manager 39875

Monarch Dental•Conway, AR

About The Position

As a Dental Office Manager at Smile Brands, you will lead the dental practice’s day-to-day operations, support team performance, and partner with the doctor and clinical team to create a positive, productive environment. The role focuses on helping the practice operate efficiently, supporting practice goals and growth, and delivering an exceptional patient experience. The role is associated with the affiliated dental office listed on the company’s career site.

Requirements

Experience leading, coaching, or developing a team.
Knowledge of dental terminology and the day-to-day operations of a dental practice.
Strong communication and interpersonal skills.
A patient-first mindset and commitment to creating an exceptional experience.
Ability to prioritize, problem-solve, and make decisions in a fast-paced environment.
Strong organizational skills and attention to detail.
Comfort working with practice performance, scheduling, and financial metrics.
A positive, collaborative leadership style.
People-focused, accountable, and motivated by results.

Nice To Haves

At least 1 year of experience managing or leading a dental office.

Responsibilities

Lead the day-to-day operations of the dental practice and ensure the office runs efficiently.
Partner with the dentist and clinical team to support practice goals, patient care, and overall practice growth.
Lead, coach, and develop the office team, fostering collaboration, accountability, and engagement.
Oversee patient scheduling and help ensure the practice operates at its full potential.
Monitor practice performance, including production, collections, and accounts receivable, and identify opportunities for improvement.
Manage office expenses, supplies, and operational resources.
Support recruiting, onboarding, training, and retention of team members.
Create a welcoming environment for patients and address concerns quickly and professionally.
Ensure the practice follows company policies, regulatory requirements, and applicable dental compliance standards.
Monitor equipment and facility needs and coordinate maintenance when necessary.
Identify opportunities to improve the patient and team experience and put ideas into action.