Dental Network Partnership Specialist
About The Position
The Network Partnership Specialist is responsible for the day-to-day management and administration of Guardian’s key account network leasing relationships. This role is the primary point of coordination for provider-related communications, audit support, compliance-driven inquiries, and operational oversight, with a focus on positive provider experiences and adherence to Medicare requirements. The specialist collaborates with internal teams and external partners to resolve issues, communicate program updates, support provider engagement, and maintain operational performance. The role also supports the broader Network Strategy team with network leasing and rental partner activities as needed.
Requirements
- At least 3 years of experience in provider relations, network management, healthcare operations, or a related field.
- Knowledge of healthcare provider networks, managed care, dental or medical benefits administration, or third-party administrator relationships.
- Strong written and verbal communication skills.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Strong analytical, problem-solving, and organizational skills.
Nice To Haves
- Bachelor’s degree or equivalent experience.
- Experience working with Medicare Advantage programs or regulated healthcare products.
- Knowledge of provider network leasing, rental networks, or payer-provider relationships.
- Experience supporting audits, compliance reviews, or regulatory reporting requirements.
- Proficiency with Microsoft Office applications, SharePoint, and reporting tools.
Responsibilities
- Manage day-to-day operations for assigned key account leasing relationships, including partner coordination, issue resolution, and ongoing account support.
- Develop and manage provider and partner communications, including network updates, educational materials, operational notices, and responses to inquiries about participation, reimbursement, network access, and related processes.
- Coordinate and support audit, credentialing, compliance, and regulatory activities, ensuring timely completion, accurate documentation, and adherence to applicable requirements, including Medicare-related standards.
- Work with internal and external stakeholders to research and resolve complex provider and partner issues, identify trends and risks, and implement solutions that support service excellence and partner satisfaction.
- Maintain operational records, reports, and tracking mechanisms for account activity, partner requests, compliance obligations, and key performance indicators.
- Identify opportunities to improve processes, provider experience, partnership performance, and administration and growth of leased network relationships.
- Assist team members with inquiries and operational activities related to other network leasing, rental partnerships, and repricing.
- Provide cross-functional support during increased-volume periods, special projects, and partner implementations.
- Contribute to departmental initiatives that strengthen partner relationships, provider engagement, and operational effectiveness.
Benefits
- Guardian describes its benefits and resources as contemporary, supportive, flexible, and inclusive, and provides skill-building, leadership development, and philanthropic opportunities. The posting directs candidates to the company benefits website for details; benefits apply to full-time eligible employees.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
