Front Office

Imagen Dental Partners•San Diego, CA

12d

About The Position

The Dentistry Collective is seeking an experienced Dental Front Office Coordinator for its boutique dental practice in San Diego, California. The coordinator is a key part of the patient experience, welcoming patients and providing warm, polished, hospitality-driven service while helping keep the practice’s schedule running smoothly. The role focuses on managing and optimizing the dental hygiene schedule, coordinating appointments, identifying scheduling opportunities, building patient relationships, and taking initiative to solve problems as part of a close-knit team.

Requirements

At least 2 years of experience working inside a dental office supporting the hygiene schedule, or experience in a medical front office with a demonstrated passion for continuous learning.
Proven experience as a self-starter and problem solver.
Desire to be part of a team that values winning together.
Understanding of high-end customer service and ability to consistently exceed patient expectations.
Upbeat and positive attitude.
Enjoy building relationships inside and outside of the practice.

Nice To Haves

Experience in a luxury goods or high-end service environment.
Knowledge of dental operations.
Technical expertise in dental insurance benefits and claims processing.
Experience with dental software such as Open Dental.
Experience serving the community and contributing to practice growth.

Responsibilities

Create a warm, elevated, hospitality-driven experience for every patient.
Own and optimize the dental hygiene schedule, keeping it full, productive, and running smoothly.
Welcome patients, coordinate appointments, and provide exceptional service throughout their visit.
Proactively identify scheduling gaps and opportunities.
Build genuine relationships with patients and help them feel part of the practice.
Take initiative, jump in, and solve problems without waiting to be asked.
Partner closely with the team.