Dental Front Office Associate/Dental Assistant (Hybrid role)

ESPIRE DENTAL•Cheyenne, WY
•$18 - $23

About The Position

Espire is hiring for a hybrid front office and dental assisting role in Cheyenne, Wyoming. The associate supports patients and the dental team by providing welcoming, attentive service and assisting with front-office operations and clinical procedures. The role includes patient scheduling and records, payments and insurance coordination, preparing patients and instruments, assisting dentists and hygienists, maintaining dental equipment and supplies, and sharing oral health information. Espire describes its environment as fun and focused on patient care, inspired hospitality, and a strong employee and patient experience.

Requirements

  • Love working with people and in teams, and demonstrate an aptitude for having fun, leading bravely, and creating greatness.
  • Demonstrate a commitment to an exemplary employee and patient experience.
  • Demonstrate knowledge and understanding of dental practice operations and management.
  • Be willing to build trust to achieve results.

Nice To Haves

  • Prior experience in the dental industry.
  • Familiarity or experience with dental practice management systems.

Responsibilities

  • Greet and welcome patients to the practice.
  • Schedule, reschedule, and cancel appointments; arrange follow-up appointments and provide telephone reminders.
  • Help patients complete information forms and prepare patient charts and daily schedules for dental staff.
  • Update patient records and document treatments and procedures.
  • Communicate with medical insurance providers about patient co-payments; verify payment methods and collect payments as needed.
  • Perform general office duties, including answering phones, photocopying, filing, and faxing.
  • Prepare patients for dental work.
  • Support infection control by sterilizing and disinfecting instruments, setting up instrument trays, and preparing materials.
  • Assist with dental procedures, including assisting dentists with medical and dental emergencies and assisting dental hygienists when needed.
  • Provide patient care and record treatment information in patient records.
  • Expose dental X-rays and care for dental X-ray equipment.
  • Provide information on dental hygiene, oral health care, and plaque control programs.
  • Collect and record medical and dental histories and patient vital signs.
  • Provide postoperative instructions as directed by the dentist.
  • Care for dental equipment and maintain dental equipment inventory.
  • Order dental supplies.
  • Form preliminary impressions for study casts and occlusal registrations for mounting study casts.
  • Fabricate temporary restorations and custom impressions from preliminary impressions.

Benefits

  • Flexible work schedule, including part-time and full-time opportunities.
  • Competitive compensation packages.
  • Medical and vision insurance options.
  • Company-sponsored short-term disability benefits.
  • Voluntary long-term disability benefits.
  • Life insurance options.
  • 401(k) savings plan.
  • Equity Incentive Plan.
  • Paid time off.
  • A fun environment at a company that values team members and the overall patient experience.
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