Dental Front Office and Treatment Coordinator

Winter Dental•Arvada, CO

1d•Onsite

About The Position

Winter Dental is seeking a dedicated and skilled Dental Front Office and Treatment Coordinator for a full-time, on-site position. This role is vital for the smooth operation of our dental practice, focusing on exceptional patient care and education. The position involves managing administrative tasks, creating a welcoming atmosphere, scheduling appointments, managing patient files, and coordinating treatment plans. The goal is to bridge the gap between patients and their treatment, ensuring patients feel valued and informed.

Requirements

Minimum of 2 years of experience in dental administration or a closely related field.
Strong understanding of dental office procedures and use of dental management software.
Proficiency in managing multiple tasks with keen attention to detail and organizational skills.
Excellent communication skills, both verbal and written.
Knowledge of dental terminology, treatment coordination, and the insurance claims process.
A proactive and problem-solving approach.
Commitment to high ethical standards and professionalism, with respect for patient privacy.
Flexibility to adapt to changing schedules and office demands.
Passion for ongoing learning and development in dental health practices and administration.
A positive, empathetic attitude.

Nice To Haves

Preference given to candidates experienced with Open Dental software.

Responsibilities

Greet patients warmly upon arrival and facilitate a smooth check-in process.
Efficiently manage appointment scheduling, adjustments, and cancellations using practice management software.
Accurately update and maintain patient dental records and documentation.
Coordinate and communicate treatment plans clearly to patients, including procedures, costs, and scheduling.
Handle billing processes and insurance claims, ensuring accuracy and timely submission.
Maintain a high level of confidentiality in all operations, following HIPAA regulations.
Collaborate with team members to enhance patient experience and resolve conflicts.
Perform inventory checks and order office and dental supplies as needed.
Stay informed of the latest developments in dental practices, technologies, and administrative processes.
Assist in organizing office events and promotional activities for marketing and patient engagement.