Part-Time Dental Front Desk Receptionist - Experienced Candidates Only
About The Position
Union Family Dental is hiring an experienced Dental Front Desk Receptionist / Patient Coordinator for its growing dental practice in Union, New Jersey. The role supports daily practice operations and helps create an exceptional patient experience in a busy, modern, supportive, and team-oriented environment. The receptionist welcomes patients, manages appointments, verifies dental insurance, explains treatment plans and financial responsibilities, and keeps front desk operations efficient. The practice has eight fully equipped treatment rooms and modern technology. A minimum of one year of dental front desk experience is required.
Requirements
- Minimum of 1 year of dental front desk experience.
- Experience with dental insurance verification, benefits, and patient copayments.
- Knowledge of dental scheduling and front desk workflows.
- Excellent communication and customer service skills.
- Strong organizational and multitasking abilities.
- Comfortable working in a busy dental office.
- Dependable, punctual, professional, and team-oriented.
- Proficient with computers and dental practice management software.
Nice To Haves
- Experience using Dentrix.
- Bilingual in English and Spanish.
- Experience with dental treatment coordination.
- Knowledge of dental insurance claims and predeterminations.
- Familiarity with Weave or similar patient communication systems.
- Experience discussing patient financing and payment options.
Responsibilities
- Greet patients warmly and provide excellent customer service.
- Manage patient check-in and check-out.
- Answer incoming calls, respond to messages, and schedule appointments.
- Maintain accurate patient records and documentation.
- Communicate professionally with patients and team members.
- Maintain an organized and productive appointment schedule.
- Confirm appointments, follow up with patients, and reschedule canceled or missed appointments.
- Help fill last-minute openings and minimize scheduling gaps.
- Coordinate with doctors, hygienists, and dental assistants to ensure smooth patient flow.
- Verify dental insurance eligibility and benefits.
- Explain insurance coverage, deductibles, copayments, and estimated patient portions.
- Assist with insurance claims and predeterminations.
- Collect copayments, outstanding balances, and patient payments, and maintain accurate financial records.
- Review and explain dental treatment plans and estimated costs.
- Help patients understand their financial responsibilities and present available financing options, including CareCredit and Cherry.
- Schedule recommended dental treatment and follow up with patients who have unscheduled treatment.
Benefits
- $1,000 sign-on bonus.
- Competitive hourly pay based on experience.
- Flexible scheduling.
- Great work-life balance.
- Paid sick time off.
- Ongoing training and professional development.
- Employee discounts on dental services.
- Opportunities for career growth and advancement.
- Supportive and collaborative work environment.
- Modern dental office with advanced technology.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
