Dental Customer Service Representative – Love Helping Others?

Greater Philadelphia Health Action • Philadelphia, PA

6d • Onsite

About The Position

Founded in 1970 as South Philadelphia Health Action and subsequently incorporated as Greater Philadelphia Health Action, GPHA is a non-profit healthcare organization with a commitment to provide compassionate and affordable healthcare services regardless of an individual’s ability to pay. GPHA is one of the largest Dental providers in Philadelphia and Tri-state area. We are presently seeking full-time Dental Customer Service Representatives. Qualified candidates are responsible for: Pleasantly greeting patients and their guests, Answering the Telephone, Registering Patients, Scheduling Appointments, Provide a smooth office and patient flow, Facilitate productivity, Congenial working environment. Qualified candidates must be ambitious, positive, talented, and friendly possessing the ability to multi-task. We are looking for individuals that want to grow and develop with the division. Traveling and rotating Saturdays are required.

Requirements

• Must be a high school graduate
• Computer literate with Microsoft Word, Excel, Outlook, and PowerPoint
• CPR Certification required or can be provided
• Must possess the ability to interact with people of diverse cultures and languages effectively to obtain necessary information

Nice To Haves

• At least one year of customer service experience
• Dental front desk experience preferred

Responsibilities

• Pleasantly greeting patients and their guests
• Answering the Telephone
• Registering Patients
• Scheduling Appointments
• Provide a smooth office and patient flow
• Facilitate productivity
• Congenial working environment

Benefits

• Medical
• Dental
• Life
• Vision
• Long Term Disability
• Employee Assistance Program
• 401(k) with lucrative company contribution and match
• Paid Time Off including Vacation, Sick, Personal, Education, and Holidays
• Generous bonuses
• employee referral bonus
• leadership and advancement opportunities
• continuing education

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED