Dental Customer Service Representative

Greater Philadelphia Health Action • Philadelphia, PA

38d • Onsite

About The Position

Founded in 1970 as South Philadelphia Health Action and subsequently incorporated as Greater Philadelphia Health Action, GPHA is a non-profit healthcare organization with a commitment to provide compassionate and affordable healthcare services regardless of an individual’s ability to pay. GPHA is one of the largest Dental providers in Philadelphia and Tri-state area. We are presently seeking full-time Dental Customer Service Representatives. Locations include: 1401 S. 31st St. Phila., PA 19146, 432 N. 6th St. Phila., PA 19123, 4500 - 4510 Frankford Ave. Phila., PA 19124, 5501 Woodland Ave. Phila., PA 19143, 1999 W. Hunting Park Ave. Phila., PA 19140, 640 Snyder Ave. Phila., PA 19148, 800 Washington Ave. Phila., PA 19147. Qualified candidates must be ambitious, positive, talented, and friendly possessing the ability to multi-task. We are looking for individuals that want to grow and develop with the division. Traveling and rotating Saturdays are required.

Requirements

• High school graduate
• Computer literate with Microsoft Word, Excel, Outlook, and PowerPoint
• CPR Certification required or can be provided
• Must possess the ability to interact with people of diverse cultures and languages effectively to obtain necessary information

Nice To Haves

• At least one year of customer service experience
• Dental front desk experience preferred

Responsibilities

• Pleasantly greeting patients and their guests
• Answering the Telephone
• Registering Patients
• Scheduling Appointments
• Provide a smooth office and patient flow
• Facilitate productivity
• Congenial working environment

Benefits

• Health and Financial Benefits including Medical, Dental, Life, Vision, Long Term Disability, Employee Assistance Program, 401(k) with lucrative company contribution and match
• Paid Time Off including Vacation, Sick, Personal, Education, and Holidays
• Professional Growth and Rewards including Generous bonuses, employee referral bonus, leadership and advancement opportunities, continuing education

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees