Dental Claims Specialist
About The Position
Apple Tree Dental is a nationally recognized, innovative nonprofit group practice providing comprehensive, high-quality dental care to patients of all ages and abilities. The organization serves communities at its Centers for Dental Health and through mobile and on-site services in long-term care and assisted living facilities, Head Start centers, group homes, and schools. The Dental Claims Specialist joins the Billing department on the Corporate Team at the New Brighton center. The role handles insurance payment posting and allocation, dental and medical claims submission and follow-up, denial resolution, and collections from insurance companies and patients. It also includes daily deposit duties and backup support for the Billing Specialist and Collection Specialist. The position requires a high school diploma or GED, experience with Microsoft Word and Excel, and experience using dental or medical software such as Open Dental. Billing and collections experience is preferred but not required. The specialist should be organized, detail-oriented, comfortable with math and basic office equipment, and able to work collaboratively while supporting the team's mission and values. The work takes place in a normal office environment and involves sitting, walking, and standing. Manual dexterity is needed to use a calculator, adding machine, and keyboard. The listed pay is $22–$24 per hour.
Requirements
- High school diploma or GED.
- Experience working with Microsoft software, including Word and Excel.
- Experience with dental or medical software, such as Open Dental.
- Ability to operate a computer and basic office equipment.
- Strong organization and attention to detail.
- Excellent math skills.
- Ability to work as part of a team and provide backup for others on the accounting team.
- Commitment and willingness to embrace Apple Tree Dental's mission, vision, and values.
Nice To Haves
- Billing and collections experience is highly preferred but not required.
Responsibilities
- Enter checks and electronic payments from insurance companies and public programs for selected locations.
- Allocate payments to the proper services or visits.
- Submit dental and medical claims to insurance companies.
- Follow up on dental and medical claims, including resubmitting claims as necessary.
- Review insurance aging reports, investigate late payments, and resolve dental and medical claims.
- Gather payments from Accounts Receivable staff and other daily cash or checks, and make electronic deposits or bank deposits for cash.
- Provide backup support for the Billing Specialist and Collection Specialist.
- Listen and respond appropriately to patient and customer needs and contribute to customer satisfaction.
- Comply with personnel and departmental policies and participate in quality improvement activities.
- Collaborate with others, maintain a positive attitude, and support changes and discussions regarding work practices.
- Treat patients, families, and coworkers respectfully, maintain confidentiality, and address issues courteously.
- Participate in professional development, required educational courses, and departmental meetings; maintain current licensure and certifications if applicable.
- Follow safety practices and help identify and resolve safety issues.
- Perform other duties as assigned.
Benefits
- Meaningful work in a mission-driven, patient-centered practice.
- Professional growth and valuable experience in a supportive team environment.
- Inclusive and welcoming workplace where contributions are valued.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
