Dental Call Center & Insurance Specialist
About The Position
Dental Call Center and Insurance Specialist-Brink & White We are seeking enthusiastic and detail-oriented Call Center Representatives to join our team! In this role, you will manage inbound and outbound calls, assist patients with appointments, and provide information about our services across multiple doctors and locations. WHO WE ARE: At Brink & White Pediatric Dental Associates, we are committed to treating every child like our own. With locations in Bartlett, Lakeland, and Munford, we create a welcoming, fun, and comfortable environment where children receive high-quality dental care designed to support healthy smiles that last a lifetime. Our team is passionate about providing exceptional pediatric dentistry while making each visit a positive experience for both children and their families. Visit our Website: https://whereyoursmileshines.com/
Requirements
- Strong communication skills.
- Ability to understand and interpret policies, procedures and account notes.
- Ability to examine documents, EOB’s, predeterminations and account notes for accuracy and completeness.
- Ability to conduct tasks and assignments and contributes to team objectives and outcomes as guided.
- Detail oriented and has strong organizational skills.
- Strong PC and data entry skills.
Responsibilities
- Answer incoming calls and address patient inquiries in a friendly and professional manner.
- Schedule appointments for multiple doctors and ensure accurate patient information is recorded.
- Provide information about services, insurance, and other relevant details.
- Handle patient concerns and resolve issues promptly.
- Maintain accurate records of calls and patient interactions.
Benefits
- Flexible work hours
- Competitive salaries
- Excellent benefits packages
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
