Dental Billing Coordinator Patchogue NY

Babylon Dental Care•Patchogue, NY

1d•Onsite

About The Position

Become a part of the dynamic and vibrant team at Babylon Dental Care, where the focus extends beyond dental care to making a profound impact on our community and enhancing the lives of our patients. As a foundational provider of general, specialty dental services, and Sleep/Airway Disorder treatments, Babylon Dental Care is recognized for its commitment to excellence, compassion, and unmatched patient care. We are currently seeking a Billing Coordinator to infuse new energy into our Billing/Front Desk teams. Our Gateway Plaza location in Patchogue, NY is a welcoming and warm environment, intentionally designed to promote collaboration and foster creativity. The intention of this role is to create everyday service success, while offering opportunities for growth and advancement, if desired by the professional.

Requirements

Three or more years experience in dental insurance billing departments.
General dental practice experience is a must, three to five years preferred.
Flexibility in regards to scheduling.
Our office is open 6 days a week, including early morning, late evenings, and some holidays.
Billing Coordinators work every other Saturday.
Experience providing exceptional hospitality-inspired customer service in a fast-paced Practice.
Excellent attention to detail and high follow through.
The ability to calculate percentages accurately and quickly.
Very strong math skills.
Strong ability to understand and explain EOB's.
A positive, friendly, and enthusiastic attitude.
Collaborative and comfortable in communications with patients regarding sensitive financial concerns.
Outstanding teamwork skills and the ability work with a diverse group of people.
Bi-lingual in English and Spanish welcomed.
Knowledge of Dentrix Ascend (or other dental software) would be helpful in setting you up for success, but not mandatory.
Ability and open to learn our dental software.
Strong Dental Insurance knowledge is required for the most success in this role.
Commitment to Babylon Dental Care and the patients we serve.
Teamwork and a willingness to learn every day!
Reliable and team orientated, willing to emote positivity to all who you work with.
Out of the box thinker and collaborative nature to support our growth.
Empathic and compassionate, someone who embraces patient care & building relationships that matter.
High level of professional presence, advocates for BDC's service mindset.
Ability to stay focused on completing tasks in order of importance in a fast paced environment.
Open to learn all about technologies that will enhance our patient care and service.
Self motivated, takes initiative without constant direction.
Calm under pressure, strong communicator with team members and patients.
Strong and comfortable with utilizing Mathematical skills, when needed.
High follow thru and strong organizational skills.
Open to mentor other team members to encourage Insurance related knowledge growth.
Personally responsible for being on-time and present for every shift you work and always willing to go the extra mile for our patients!
Willing to lift others up while serving and participate in all things that elevate the energetic space in which we work together in.

Nice To Haves

Knowledge of Dentrix Ascend (or other dental software) would be helpful in setting you up for success, but not mandatory.
Bi-lingual in English and Spanish welcomed.
College degree preferred.

Responsibilities

Send Insurance claims and monitor that all information is available and sent with initial bill drop.
Communicate with the team immediately and regularly when service items are missing that may make it harder to get Insurance to pay.
Pay attention to and communicate when we see Insurance companies starting to play "games" with claim payment.
Get ahead of their "games" and out smart them with our clinical findings clearly and appropriately communicated in hopes to avoid their initial denial.
Create standards with the clinical team on what is needed on all claims.
Monitor Pre-determinations sent to Patient's Insurance companies.
Keeping an eye on their timely return to move forward with patient's care.
Communicate with Patient Coordinators about any issues that may arise.
Collaborate with our financial team and or Patient Coordinators to address and collect patient balances when they are set to return to the Practice for care.
Mentor PC's on how to understand prior balances and what to communicate to patients' in attempt to collect these balances.
Comfortable with keeping up to date with email communications as the day goes on.
Monitor sent claims that become denied or rejected and in an immediate fashion dealing with all barriers to ensure Practice payment.
Address as needed to move process along to ensure insurance payment.
Assisting Providers with any further documentation needed to secure timely payment of claims.
Constant collaborator in helping Front Desk team increase their knowledge of dental insurance billing.
Mentoring new team members when they move through their global training time.
Work collaboratively with the entire Practice to meet or exceed monthly goals so all can receive their check exercise bonus!
Generate and review reports, when directed.
Enter Insurance payments accurately.
Add new insurance plans into system when needed or directed.
Make sure plan notes are up to date and accurate when working through your day.
Send insurance claims & pre-authorizations manually & electronically with necessary attachments and information.
Follow our secondary insurance policy to assist patients are submitting their claims accurately and timely.
Help assume responsibility to decrease accounts receivable.
Close out is assigned on a rotating bases.
Make sure work is accurate, timely and shared with the right parties.
Participate in bi-weekly Huddle calls with Admins to develop a better process in all we do.
Ledger items addressed as needed.