Dental Administrator - Academy Dental Group

dentalcorp•Winnipeg, MB

1d•Onsite

About The Position

Academy Dental Group has been proudly serving the River Heights community for over 30 years. Our practice offers a complete range of dental services, including general dentistry, Invisalign, cosmetic treatments, and dental care for children's unique needs. At Academy Dental Group, we are committed to staying at the cutting edge of dental technology effectively providing quality care. We utilize Dental Curing Light, Digital X-rays, iTero Intraoral scanner, Dental Impressions and Panoramic X-Rays to support varying treatment plans. We pride ourselves on providing quality dental care and 4.8 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning and innovative technology. This is a fixed-term position with an anticipated end date of December 31, 2027.

Requirements

Minimum 1 year of Dental Administration experience is required
Experience with dental software programs is required
Candidates must be legally authorized to work in Canada.

Nice To Haves

Clinical background is considered an asset

Responsibilities

Welcome and assist patients upon arrival, creating a warm and positive first impression
Optimize the daily appointment schedule to ensure full utilization with minimal gaps
Effectively manage the recall system and maintain accurate, up-to-date patient records
Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner