Dental Administrator - Elmwood Dental Clinic

dentalcorp•Liverpool, NS

2d•Onsite

About The Position

Elmwood Dental is a well-established local practice in the heart of Liverpool, NS, known for being proudly led by Dr. Raddall and family. For generations, our clinic has served the community with a strong focus on comfort, trust, and clinical excellence. We provide a full range of general dental services in a warm, welcoming environment, earning a reputation for outstanding experiences and patient centered care. Liverpool, Nova Scotia is a charming coastal town, rich in heritage and scenic views. Elmwood Dental id is conveniently located in the walkable Main Street which hosts boutique shops, artisan galleries, cafés, restaurants and waterfront views. Outdoor enthusiasts will appreciate Liverpool’s proximity to stunning parks and white sand beaches such as Kejimkujik National Park and Carter’s Beach.

Requirements

Minimum 1 year of Dental Administration experience is required
Experience with dental software programs is required
Candidates must be legally authorized to work in Canada.

Nice To Haves

Clinical background is considered an asset

Responsibilities

Welcome and assist patients upon arrival, creating a warm and positive first impression
Optimize the daily appointment schedule to ensure full utilization with minimal gaps
Effectively manage the recall system and maintain accurate, up-to-date patient records
Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner