Dental Administrator

Passion Dental Group Inc.Peterborough, ON
CA$20 - CA$30Onsite

About The Position

We are looking for a skilled and compassionate Dental Administrator to join our team at Lotus Family Dental, a proud part of the Passion Dental Group. Whether you’re early in your career or bring years of experience, you’ll be joining a supportive, professional environment where you can bring your expertise, energy, and empathy to the front desk. Exceptional patient care goes beyond scheduling appointments and processing paperwork—it’s about creating a welcoming experience, building trust, and ensuring every visit is smooth and stress-free.

Requirements

  • Strong communication skills – both verbal and written
  • Excellent problem-solving abilities and attention to detail
  • Friendly, professional demeanor with a patient-first mindset
  • Ability to multitask and thrive in a dynamic, fast-paced environment

Nice To Haves

  • Dental clinic environment experience will be an asset

Responsibilities

  • Be the warm, welcoming face of the clinic, ensuring every patient feels valued and cared for
  • Manage phone calls, direct inquiries, and efficiently book appointments
  • Maintain and organize the patient database with accuracy and confidentiality
  • Oversee insurance claims, billing systems, and follow up with insurance companies
  • Establish and manage office protocols to keep operations running smoothly
  • Coordinate and optimize appointment schedules
  • Provide leadership and foster a team culture focused on outstanding client service
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