Dental Administrator- Boundary Trails Dental Centre

dentalcorp • Morden, MB

4d • Onsite

About The Position

Boundary Trails Dental Centre has been proudly serving Morden and nearby communities for over 30 years, offering comprehensive dental care, from general and cosmetic dentistry to oral surgery, orthodontics, and Invisalign. Our highly regarded team is committed to exceptional patient service, reflected in our 4.7-star Google rating, and we continually innovate with advanced technology and ongoing training. Located in downtown Morden, just west of Winkler, our practice provides a supportive, collaborative environment. Join us to grow alongside leading clinicians and enhance your skills within a respected community-focused team. Our purpose is to provide the best care for our patients. We empower our people and our practices with resources and technology to deliver exceptional care and patient outcomes. We are the future of dentistry: a network-driven, entrepreneurial approach with the knowledge, scale and cutting-edge technology to transform healthcare in Canada.

Requirements

• Minimum 1 year of Administrator experience
• Experience with Dental software
• Candidates must be legally eligible to work in Canada.

Nice To Haves

• Clinical background considered an asset

Responsibilities

• Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
• Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
• Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
• Effectively manage the recall system and accurately maintain the patient database
• Process referral letters and other patient correspondence upon receipt from the provider
• Manage and file all patient records and charts
• Demonstrate active listening and empathy to patients using effective communication skills

Benefits

• RRSP matching program
• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed