Performance Centre Administrator

Amynta Group • Toronto, ON

2d

About The Position

The Performance Centre Administrator provides administrative and operational support to Sym-Tech’s Performance Centre and Learning Management System (LMS). This role is focused on the day-to-day administrative tasks that ensure training programs run smoothly, including training logistics, LMS maintenance, reporting, and participant support.

Requirements

• 2 years of Customer Service/Administrative experience is an asset.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong problem-solving skills and the ability to prioritize and manage multiple tasks simultaneously.
• Strong customer service and relationship-building skills.
• Strong team building skills, to work well within a close team environment - self-sufficient, resourceful, and work well with minimal supervision.
• Ability to demonstrate a high degree of professionalism.
• Proficient in the MS Office suite.

Responsibilities

• Organize and execute logistics for in-person and virtual training courses, including class setup, handling and tracking merchandise, and catering arrangements.
• Produce, format, and print documents, ensuring accuracy and timely distribution of materials.
• Serve as the point of contact for participants during their training journey.
• Provide comprehensive administrative support to Performance Centre facilitators, helping them deliver impactful training courses.
• Provide administrative support for course and LMS-related inquiries, resolving issues and escalating complex matters as needed.
• Support the day-to-day functionalities of our LMS, including user account management, course setup, and content uploads.
• Maintain and update Performance Centre data, ensuring accuracy, consistency, and proper record-keeping.

Benefits

• The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants.
• Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation.
• A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity.
• The Company will accommodate a candidate to the point of undue hardship.
• Please inform the Company's personnel representative if you require any accommodation in the application process.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed